Getronics is a global ICT integrator with an extensive history that extends over 130 years and is owned by Bottega InvestCo S.à r.l. Our vision is to become the preferred partner in business transformation using technology and exceptional people, with a unique focus on happy clients by enabling happy employees. With nearly 9,000 employees in 23 countries across Europe, Asia Pacific, North and Latin America, Getronics’ Transformation portfolio brings a strong capability and expertise around Managed Workspace, Applications, Industry Specific Software Solutions, Multi-Cloud Management, Unified Communications and Security services to provide a proactive, end-to-end portfolio to enable the digital user – business or consumer, in both public and private sector.
Getronics is the leading member in the Global Workspace Alliance, a unique model that provides customers with consistent IT services across 110 countries, with one single point of contact and billing entity. The GWA manages 10m workspace assets globally.
The Operations Manager is responsible for multiple service desk teams in line with ITIL standards and global company strategy to achieve performance, quality, productivity targets and economic goals.